Access Requirements
Please ensure clear access to the main clean-out. If the area is blocked or the trap is buried, service may be delayed and extra charges may apply.

Camera Inspection & Bonus Services
A camera inspection is strongly recommended at the first visit to confirm system integrity. Customers who opt for the inspection receive a full 12-month guarantee.

Plan Duration
The selected plan remains active for 12 months from the date of the first service.

Service Availability
Services are performed Sunday through Friday during regular business hours.

Service Guarantee
Each guarantee covers one free cleaning service every four months within the guarantee period. This means you are entitled to an additional one no-charge service per four-month interval. If an issue arises again within the same four-month period, it will not be covered under the guarantee.

Service Scheduling
Preventative maintenance visits may be scheduled within two weeks before or after the service date for maximum flexibility and coverage. If we attempt to schedule within this window and do not receive a response, the customer will forfeit that cleaning visit.

Scope of Service
Each plan includes three scheduled main sewer line snaking services (trap-in and trap-out) to prevent blockages and maintain flow.

Note: We do not guarantee coverage for issues caused during heavy thunderstorms, city sewer backups, or unreasonable stoppages such as excessive wipes, rags, clothing, or similar obstructions.